Support
Contact: [email protected]
Connect a TV
Turn on your TV and connect the iPhone and TV to the same Wi-Fi network. Allow Local Network access for Remotly in iOS Settings. On the home screen, choose Add TV, select a compatible TV, and tap Connect. Follow the TV's code or confirmation prompt.
Can't find your TV?
Check that both devices use the same network. Guest networks and router client isolation can block communication. Enable the TV's mobile remote setting if available. You can enter a known TV IP address through I can't find my TV → Advanced connection.
Compatibility
Compatible LG webOS TVs and Android TV Remote Service v2 devices are supported. Android TV currently provides basic remote buttons. Pointer, apps, inputs and keyboard tools are available for compatible webOS TVs. Some TV apps do not accept keyboard input. Older Android remote services, Tizen and other platforms are not supported in this release.
Pairing does not appear
Check that you selected the correct TV. Return the TV to its home screen, then try pairing again. Restart the TV if necessary. Some TVs require confirmation with their existing remote instead of displaying a code.
Contact support
Email [email protected]. When requesting help, include your TV model, TV software version, iPhone model and the message displayed by Remotly. Do not include pairing codes.